Malaysia Culture

My bro uni results finally out (after 3 mths of waiting) and h e gets into one of the best uni, UM. me being his sis...wanted to know more on his course, Environment Science and Management decided to help him call the uni.

i called the numbers(2 of it) published in the website. one get through and the lady told me to call Dr Rosainah (the coordinator of science) and i didnt get it through the WHOLE DAY (yes, i tried till end of the day) then i call back the 1st number and told her i cant get it through and gave me another number...

frm then onwards, ppl have been giving me numbers to call bcoz they cant help me..overall, i think i speak to more than 10 ppl...and finally, the person from student affair told me that i need to call a number which i familiar with..yes,i need to call the number i've been trying the whole day!! a waste of time and cost...but my bro did get to call in ,the very NEXT day!!

this is so annoying and irritating!! why cant ppl be more efficient and effective!! cant they know certain basic....what i'm asking is really basic...accomodation ( i din ask how much for the whole sem, i just asked is it compulsory to stay?) and ppl cant help me with it...really frustrating!!

this has proven how well is our Malaysia is doing..., no need to say more....